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3Com Express Category 1 - Extended service agreement - replacement - 1 year - 8x5 - NBD at Backoffice
3Com Express Category 1 - Extended service agreement - replacement - 1 year - 8x5 - NBD
3CS-EXP5N-01
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This product is no longer available.
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Express service is a complete solution for customers who install and maintain their own network hardware. It offers essential 3Com support elements that let you leverage your in-house resources. Express service provides rapid hardware replacement and easy access to telephone technical support, software upgrades, and 3Com web services.| Product Description | 3Com Express Category 1 - extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Replacement | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 8 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - response time: next business day - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 1 year
New releases update - 1 year
Product info support - web knowledge base access - 1 year |
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