|
|
Altiris Software Development Kit Support - Product info support - e-mail consulting - 5 incidents - 24 h at Backoffice
Altiris Software Development Kit Support - Product info support - e-mail consulting - 5 incidents - 24 h
30001-01
|
This product is no longer available.
|
Designed specifically for software installations in smaller organizations, Incident Support provides the convenience of working directly with an Altiris Support Engineer, but without the cost of a Premium or Enterprise contract. This offering allows you to access the knowledge of support engineers by telephone and e-mail without a long-term contract commitment.| Product Description | Altiris Software Development Kit Support product info support - 5 incidents | | Service & Support | Product info support | | Service Included | E-mail consulting | | Full Contract Period | 5 incidents | | Response Time | 24 hours |
GENERAL |
| Type | Product info support |
| Service Included | E-mail consulting |
| Full Contract Period | 5 incidents |
| Response Time | 24 hours |
DETAILS |
| Service & Support Details | E-mail consulting - 5 incidents - response time: 24 hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM )
Web support - 5 incidents - response time: 24 hours
Web knowledge base access - 5 incidents |
|
|
|
