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Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - shipment - 10 business days at Backoffice
Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - shipment - 10 business days
95601-48SI
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This product is no longer available.
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Extreme Networks offers a comprehensive set of channel service programs designed to help its partners gain a competitive edge by enhancing their service capabilities and enabling them to implement and deliver superior services, while increasing revenue and profits. PartnerWorks service solutions are for Partners desiring to offer customers their own brand of value added service and support offers, but require technical support escalation and hardware replacement options from Extreme Networks to ensure the integrity of customer's networks. Under specific program options of the PartnerWorks program, partners can receive a replacement unit prior to returning the defective unit to Extreme Networks. PartnerWorks Plus provides for the shipment of the replacement part directly to the partners location.| Product Description | Extreme Networks PartnerWorks Plus Extended Warranty - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | 10 business days |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 10 business days |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Extended service agreement - replacement - 1 year - shipment - response time: 10 business days |
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