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Hitachi Standard Service - Extended service agreement - parts and labour - 1 month - on-site - business hours - 4 h at Backoffice
Hitachi Standard Service - Extended service agreement - parts and labour - 1 month - on-site - business hours - 4 h
301-001021-01.P
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This product is no longer available.
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Standard Service provides corrective maintenance to rectify unexpected problems - 24/7 - with a targeted onsite response time of four hours for critical situations. Standard Service is ideal for most production data centers. It meets the need for both highly available and economical support services by providing concurrent maintenance and engineering changes during normal business hours.| Product Description | Hitachi Standard Service - extended service agreement - 1 month - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 month | | Response Time | 4 hours | | Service Availability | Business hours |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 month |
| Response Time | 4 hours |
| Service Availability | Business hours |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 month - on-site - response time: 4 hours (distance from customer site - 80 km ) - availability: business hours ( 9:00 AM - 5:00 PM ) / Monday-Friday
Technical support - phone consulting - 1 month - availability: 24 hours a day / Monday-Friday
Technical support - remote monitoring - 1 month |
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