|
|
Iomega NAS Rapid Response Silver Service Plan - Extended service agreement - parts and labour - 3 years at Backoffice
Iomega NAS Rapid Response Silver Service Plan - Extended service agreement - parts and labour - 3 years
33093
|
This product is no longer available.
|
Single-source accountability assures dependable delivery of results and lower total cost or ownership of your Iomega Network Storage solution. Iomega Silver Rapid Response Services are available 24x7 to protect your network storage technology investment with fast, consistent and reliable technical and problem-solving expertise. The Iomega Silver Rapid Response Service plan extends your original warranty to 3 years, adds 24x7 technical support by phone or email and includes advanced ship support.| Product Description | Iomega NAS Rapid Response Silver Service Plan - extended service agreement - 3 years | | Type | Extended service agreement | | Service Included | Parts and labour | | Full Contract Period | 3 years |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 3 years |
DETAILS |
| Service & Support Details | New releases update - 3 years
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Extended service agreement - replacement - 3 years - response time: next business day
Product info support - web knowledge base access - 3 years
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years |
|
|
|
