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Cisco Unified Communications Essential Operate Service - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice

Cisco Unified Communications Essential Operate Service - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week
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The Cisco Unified Communications family of voice and IP Communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure. The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity. The Cisco Unified Communications Essential Operate Service helps you maintain the high availability, security, and operational efficiency of your Cisco Unified Communications network.

Product DescriptionCisco Unified Communications Essential Operate Service - technical support - 1 year
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

DETAILS

Service & Support DetailsE-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year