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Cisco Services for Intrusion Prevention Systems - Extended service agreement - replacement ( for appliance with SSM-AIP-10 ) - 1 year - on-site - 8x5 - 4 h at Backoffice
Cisco Services for Intrusion Prevention Systems - Extended service agreement - replacement ( for appliance with SSM-AIP-10 ) - 1 year - on-site - 8x5 - 4 h
CON-SUO2-AS1A10K9
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This product is no longer available.
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Cisco Services for Intrusion Prevention Systems is an integral part of the Cisco Self-Defending Network strategy. Delivering timely information, signature file updates, and comprehensive support, it allows your Cisco IPS solution to stay current on the latest threats so that malicious or damaging traffic is accurately identified, classified, and stopped in real-time.| Product Description | Cisco Services for Intrusion Prevention Systems extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hours | | Service Availability | 8 hours a day / 5 days a week | | Covered Configurations | Appliance with SSM-AIP-10 |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Covered Configurations | Appliance with SSM-AIP-10 |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - on-site - response time: 4 hours - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail notification - 1 year
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Intrusion definitions update - 1 year
New releases update - 1 year |
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