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IBM CRS e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9 hours a day / 5 days a week - 24 hours (repair) at Backoffice
IBM CRS e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9 hours a day / 5 days a week - 24 hours (repair)
41W9370
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This product is no longer available.
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IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value. IBM Committed Recovery Services (CRS) offer a comprehensive selection of committed services to best suit your needs with committed contact, response and repair targets, all backed by penalties to underline IBM's promise to you.| Product Description | IBM CRS e-ServicePac On-Site Repair - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Repair Time | 24 hours ( committed time ) | | Service Availability | 9 hours a day / 5 days a week | | Localisation | Czech Republic, Germany |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 24 hours ( committed time ) |
| Service Availability | 9 hours a day / 5 days a week |
| Localisation | Czech Republic, Germany |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - repair time: 24 hours - availability: 9 hours a day / Monday-Friday |
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