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Juniper Networks Customer Services J-Care Next-Day - Extended service agreement - parts - 1 year - shipment - NBD at Backoffice
Juniper Networks Customer Services J-Care Next-Day - Extended service agreement - parts - 1 year - shipment - NBD
SVC-ND-WXC250-M
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This product is no longer available.
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Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center. For customers who want the assurance of rapid, Juniper Networks replacement parts, this service is a convenient way to back up spare parts inventories. Next-Day includes all Core Support features, plus the delivery of covered replacement hardware on the next business day. You can request hardware replacements Monday through Friday, excluding holidays. This J-Care NextDay support covers WXC250-M (512-768Kbps).| Product Description | Juniper Networks Customer Services J-Care Next-Day - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Parts | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web knowledge base access - 1 year
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday |
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