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NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24 hours a day / 7 days a week at Backoffice
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24 hours a day / 7 days a week
PMB0332UK
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This product is no longer available.
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NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions. NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.| Product Description | NETGEAR ProSupport OnCall 24x7 Category 2 - technical support - 3 years | | Type | Technical support | | Service Included | Phone consulting | | Full Contract Period | 3 years | | Service Availability | 24 hours a day / 7 days a week | | Localisation | United Kingdom |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Service Availability | 24 hours a day / 7 days a week |
| Localisation | United Kingdom |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 3 years - response time: next business day
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote administration - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - e-mail notification |
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