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Network General PrimeSupport Hardware Onsite Year 1 - Extended service agreement - parts and labour - 1 year - on-site - NBD at Backoffice
Network General PrimeSupport Hardware Onsite Year 1 - Extended service agreement - parts and labour - 1 year - on-site - NBD
RCJ16EPR4A
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This product is no longer available.
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Onsite Replacement provides an engineer to be onsite, with a replacement unit or component(s) at the customer location by the close of business the next business day after the call to NETWORK GENERAL technical support and the unit has been determined to be defective. Location restrictions may apply. Core Support Onsite Replacement may be purchased for eligible NETWORK GENERAL branded products on an annual basis. PRODUCT FEATURES: Requires Core Support; All parts are included; All labor is included; All shipping is included.| Product Description | Network General PrimeSupport Hardware Onsite Year 1 - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - on-site - response time: next business day
Technical support - phone consulting - 1 year |
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