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Meridian Advanced Call Center Services/Premium Networking Services ACD Agent - Licence - 1 user at Backoffice
Meridian Advanced Call Center Services/Premium Networking Services ACD Agent - Licence - 1 user
NTHN18AB
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This product is no longer available.
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Nortel Networks Call Center solutions are ideal for any company that handles large volumes of incoming calls for numerous call center requirements, such as customer inquiries, products, services, and message taking. The concept behind Meridian 1 Automatic Call Distribution (ACD) is that incoming calls are distributed in the order of arrival to the first available agent or to the agent who has been waiting the longest. Balancing the workload between agents insures that each customer receives prompt and professional service.| Product Description | Meridian Advanced Call Center Services/Premium Networking Services ACD Agent - licence | | Category | Networking applications | | Subcategory | Internet & communication - internet utilities, business - content management, network - system & remote management | | License Type | Licence | | License Qty | 1 user | | License Pricing | Standard |
GENERAL |
| Category | Networking applications |
| Subcategory | Internet & communication - internet utilities, business - content management, network - system & remote management |
SOFTWARE |
| License Type | Licence |
| License Qty | 1 user |
| License Pricing | Standard |
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