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Business Communications Manager Multimedia Call Center - Licence - 1 user at Backoffice
Business Communications Manager Multimedia Call Center - Licence - 1 user
NTKC0044
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This product is no longer available.
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Business Communications Manager has three feature-rich Call Center solutions: Basic Call Center, Professional Call Center, and Multimedia Call Center. Multimedia Call Center enables access to Basic or Professional Call Center from a Web site. PRODUCT FEATURES: Basic Call Center, Professional Call Center, and Multimedia Call Center are keycoded options requiring no additional hardware; Skill-based routing so the caller gets the appropriate support person for large call center functionality in a small business; Intelligent Routing based on source, destination, or caller input allows calls to be handled more efficiently; Real-time and historical reporting for accurate detailed reports for the Call Center Supervisor available with Call Center Reporting; Choice of software or hardware wallboard support for traditional or advanced Call Centers with reporting.| Product Description | Business Communications Manager Multimedia Call Center - licence | | Category | Creativity application | | Subcategory | Creativity - web design / publishing | | License Type | Licence | | License Qty | 1 user | | License Pricing | Standard |
GENERAL |
| Category | Creativity application |
| Subcategory | Creativity - web design / publishing |
SOFTWARE |
| License Type | Licence |
| License Qty | 1 user |
| License Pricing | Standard |
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