|
|
QLogic SANtrack Select - Extended service agreement - replacement - 1 year - on-site - 12x5 at Backoffice
QLogic SANtrack Select - Extended service agreement - replacement - 1 year - on-site - 12x5
SELECT-SB5200
|
This product is no longer available.
|
QLogic understands the unique needs and complexities of each and every storage area network (SAN). As a result, QLogic's SANtrack Service and Support Program provides customers with a flexible way to create a unique service and support package designed specifically to meet your distinct business requirements. QLogic offers the Select Plan as an enhancement to the standard QLogic warranty. The plan includes hardware, software and firmware coverage, 5X12 help desk accessibility with less than thirty minute telephone response and on-site service with next business day hardware replacement from strategically placed inventory support locations. The Select Service Plan is a great choice for organizations requiring next-business day support.| Product Description | QLogic SANtrack Select - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 1 year | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - response time: 30 min - availability: 12 hours a day / Monday-Friday
Extended service agreement - replacement - 1 year - on-site - availability: 12 hours a day / Monday-Friday
New releases update - 1 year
Technical support - training - 1 year - 1 incident
Technical support - 1 year - on-site |
|
|
|
