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SonicWALL Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - NBD at Backoffice
SonicWALL Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - NBD
01-SSC-3525
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This product is no longer available.
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Designed for customers who need continued protection for their security infrastructure, Dynamic Support 24x7 for the SonicWALL SSL-R6 and SSL-RX helps you make the most of your SonicWALL investment by providing crucial firmware updates and upgrades, the finest technical support, access to extensive electronic tools and timely hardware replacement. Services include: One-year subscription to firmware updates and upgrades; Access to telephone and Web-based support for installation, configuration and troubleshooting assistance; Advance exchange hardware replacement in the event of failure; One-year subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups.| Product Description | SonicWALL Dynamic Support 24X7 - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Return Shipment | At customer expense | | Full Contract Period | 1 year | | Response Time | Next business day | | Localisation | Canada, United States |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Localisation | Canada, United States |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Saturday-Sunday
New releases update - 1 year |
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