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SunSpectrum Instant Upgrade Silver - Extended service agreement - parts and labour - 1 year - on-site at Backoffice
SunSpectrum Instant Upgrade Silver - Extended service agreement - parts and labour - 1 year - on-site
W9D-280R-1S
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This product is no longer available.
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As a SunSpectrum Silver support customer, you get expert technical support and hardware service to help you maintain all system elements including Sun hardware, the Solaris Operating Environment, and other Sun-supported software. You'll also receive access to online resources that will allow you to download patches and entitled software releases, research technical issues, place and track service requests and much more. If you're looking for expert telephone and online support, on-site hardware service and access to new software releases at a fixed monthly price, SunSpectrum Silver support is the answer. SunSpectrum Silver can help you resolve technical issues to your satisfaction, optimize system performance and availability, and easily budget system maintenance, hardware support and software upgrades.| Product Description | SunSpectrum Instant Upgrade Silver - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hour(s) |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hour(s) - availability: 9/5 hours a day / days a week
Technical support - phone consulting - 1 year - availability: 12/5 hours a day / days a week
Technical support - web knowledge base access - 1 year - availability: 24/7 hours a day / days a week
Technical support - remote monitoring - 1 year
New releases update - 1 year |
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