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PRIVACY STATEMENT and its subsidiaries respect your privacy and are committed to protecting it. provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We've structured our web sites so that, in general, you can visit on the web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage and on every web page.
This privacy statement applies to all web sites and domains.
Our policy regarding the privacy of your information covers privacy principles consistent with the Fair Information Practices and the U.S. - E.U. Safe Harbor Principles: Notice, Choice, Access and Accuracy, Onward Transfer Security and Oversight (Enforcement).
Notice uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with We take seriously the trust you place in us. will not sell, rent or lease your personally identifiable information to others. makes it easy to create or edit your privacy preferences.
This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or services.
What we collect
On some web sites, you can order products or services, make information requests, subscribe to marketing or support materials, or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences.
To personalize our web sites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Anonymous (non-personal) data we collect may include the pages visited on, unique URLs visited within, browser type and IP address. Most anonymous data is collected via cookies or other analysis technologies. web pages use cookies, web beacons and other technologies for data analysis and personalization services. places ads on other web sites that may use cookies. To learn more, click here. How uses cookies and web beacons on our web site and in third party ads. does not knowingly collect information from children under the age of 13 and products and services do not target information to children under 13. is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests.
How we use it uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some web sites. Occasionally we may also use your information to contact you for market research regarding products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes.
Data collected online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars.
Anonymous (non-personal) data is aggregated for reporting about web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share it with will not sell, rent, or lease your personally identifiable information to others. will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information. shares customer information across business entities, within the usage limits described above in "How we use it". contracts with third party service providers and suppliers to provide complete products, services and customer solutions described in "How we use it". Suppliers and service providers are required to keep confidential the information received on behalf of and may not use it for any purpose other than to carry out the services they are performing for These service providers may change or we may contract with additional service providers in order to provide new services. will not share personal information with any other third parties without your permission unless required by law enforcement action or subpoena.
You can subscribe to receive some product- and service-specific information and marketing communications. Communications may include new product information, special offers or possibly an invitation to participate in market research. We give you a choice regarding communications by postal mail, email and telephone. makes it easy to create or edit your privacy preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support or driver updates.
Links provided on to third party web sites are provided as a convenience and does not control those sites or their privacy practices, which may differ from ours. does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the Privacy Policy.
Onward Transfer
Personal data given to may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement.
Access & Accuracy
We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of our web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
Security is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, has in place appropriate physical, managerial procedures to safeguard the information we collect.
We use SSL encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security. As part of real-time payment processing, subscribes to a fraud management service. This service gives you and an extra level of protection to guard against credit card fraud.
Contacting us:
We value your comments and opinions. If you have comments or questions about our privacy policy or need help with registering your privacy preferences with, please complete the web form found after clicking on "Contact us" on your top navigation bar. Select "contact us" and "Privacy" as your subject category .
To opt-out of marketing contact, please provide your name, email and/or address and relevant information about subscriptions or registrations you may have with This opt-out will cancel all marketing and support communication and newsletters, including software driver subscriptions.
How uses cookies, web beacons and other analysis technologies on and in third party ads.
A "cookie" is a small data file transferred by a web site to your computer's hard drive. We send cookies when you surf our site, make purchases, request information, personalization, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your Personally Identifiable Information, but we may use the cookies to identify your computer. Many cookies are "session" cookies, meaning the cookie does not stay on your computer after you leave our web site or close your browser. The aggregate information collected permits us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making it easier to use. Cookies that remain on your computer are often called "permanent" cookies. These types of cookies are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on web pages where a logon is required.
Most browsers automatically accept cookies, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may some features of our site that will not be available to you and some web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following web sites:
Microsoft Internet Explorer:
Netscape Navigator:
Some web pages and HTML-formatted email newsletters use web beacons in conjunction with cookies to compile aggregate statistics about web site usage. A web beacon is an electronic image, called a single-pixel (1x1), or clear-GIF. You may render web beacons unusable by rejecting their associated cookies. This data is not personally identifiable or linked to personally identifiable information. does not post third-party ads on our web site. may use third-party media companies to place ads for products or services other companies' web sites. If you view a web page where ads appear, the online media company may place a cookie or web beacon on the user's computer. This allows the online media company to recognize the computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on the user's computer or any databases. Some newsletters delivered on our behalf by online media companies use the same technologies. In both cases, this data is also used by the online media company to measure advertising and content interest and relevance. does not have access to the data collected by the online media company. To prevent online media companies from placing cookies on your computer, you will need to visit each media company's web site and use their cookie removal (opt-out) process.