|
|
3Com Guardian Service Category 1 - Extended service agreement - replacement - 1 year - on-site - 8x5 - NBD at Backoffice
3Com Guardian Service Category 1 - Extended service agreement - replacement - 1 year - on-site - 8x5 - NBD
3CS-GAR5N-01
|
This product is no longer available.
|
Guardian service is a complete support solution for customers who need on-site assistance. Guardian service ensures that engineers are available to provide prompt hardware replacement at your site when you need it. As a Guardian customer, you also have easy access to telephone technical support, software updates, and 3Com Web services.| Product Description | 3Com Guardian Service Category 1 - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 8 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - on-site - response time: next business day - availability: 8 hours a day / Monday-Friday
New releases update - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday |
|
|
|
