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IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9 hours a day / 5 days a week - NBD at Backoffice
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9 hours a day / 5 days a week - NBD
61P7330
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This product is no longer available.
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Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever. To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM ServicePac family of service offerings. These services provide a convenient and affordable way for businesses of all sizes to have access to the range of hardware maintenance services available from IBM. IBM On-Site Repair ServicePacs keep your business running in the event of unplanned disruptions and provide continuous operation of critical business processes.| Product Description | IBM ServicePac On-Site Repair - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - phone consulting - 3 years |
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